Accessibility Statement
Introduction
We want to make our online shop accessible and usable for all users. Therefore, we are committed to making our website accessible and continuously improving it. Constancy GmbH – as the operating company of the AdHoc online shop – is committed to making its website accessible in accordance with national legislation implementing Directive (EU) 2019/882. Our team of developers, designers and accessibility experts has reviewed, improved, and tested this website. New and updated measures and content were analysed on multiple levels, adjustments were made, and assistive technologies were introduced. Our team is continuously working to identify and eliminate existing barriers and to design new products and services from the ground up to be accessible. This accessibility statement applies to the online shop https://adhoc.shop/.
Accessibility Requirements
The accessibility of the website https://adhoc.shop/ is based on the requirements of the German Accessibility Strengthening Act (Barierrefreiheitsstärkungsgesetz - BFSG) and the Web Content Accessibility Guidelines (WCAG).
We strive to design our content to be easily accessible for people with varying abilities.
We use clear structures, understandable language and sufficient contrast to improve readability.
We ensure that our website is easy to use with a keyboard and assistive technology.
If you require specific content or documents from us that you believe are not/not fully for you accessible, we will be happy to provide them in an accessible version upon request within a reasonable timeframe.
Feedback and Contact Information
If you have general questions about accessibility or notice any deficiencies in accessibility on our website https://adhoc.shop/, please feel free to contact us. Please use the contact form provided or contact us by email, mail, or phone at:
AdHoc Online Shop
Operating company: constancy GmbH
Managing Director: Tobias Reich
August-Bebel-Straße 27b, 07743 Jena, Germany
Phone: +49 (0) 3641 - 31 61 212
Email: service@adhoc.shop
Arbitration Board and Enforcement Procedures
The Federal Government Commissioner for the Affairs of Persons with Disabilities maintains an arbitration board pursuant to Section 16 of the Federal Disability Equality Act (Behindertengleichstellungsgesetz-BGG). The arbitration board is tasked with resolving conflicts between persons with disabilities and public authorities, as well as economic actors, within the meaning of the Barrier-Free Access Act (Barrierefreiheitsstärkungsgesetz - BFSG).
If you believe you have been disadvantaged by the inadequate accessibility of our website, or if you do not receive a satisfactory response to your inquiry within six weeks, you can contact the arbitration board and initiate official enforcement proceedings with the competent arbitration board:
Arbitration Board under the Equal Opportunities for People with Disabilities Act
Mauerstraße 53, 10117 Berlin, Phone: +49 30 18 527-2805
Email: info@schlichtungsstelle-bgg.de
Website: www.schlichtungsstelle-bgg.de
Market Surveillance Authority of the German States for the Accessibility of Products and Services
In addition, the German states are establishing a joint market surveillance authority to carry out the tasks of the Accessibility Improvement Act.
The Market Surveillance Authority of the German States for the Accessibility of Products and Services (MLBF) will commence operations as a new public law institution in Saxony-Anhalt, in the state capital of Magdeburg, on June 28, 2025.
Contact Market Surveillance Authority
Please address your inquiries or reports to:
Phone: +49 (0) 3641 3161216
E-Mail: MLBF@ms.sachsen-anhalt.de.
However, we ask that you contact us first so that we can resolve your complaint together and promptly eliminate any potential discrimination.
This declaration was prepared on June 25, 2025, and last reviewed on June 25, 2025.
